1.1. Use of the Platform's services constitutes the User's unconditional consent to this Policy and the terms of personal data processing set out in it.

1.2. If the User does not agree with these terms, the User should refrain from using the Halyk Bazar Platform services.

1.3. This Policy applies only to the Halyk Bazar Platform. We do not control and are not responsible for third-party websites the User may visit via links on the Platform.

2.1. Data provided by the user:

• Full name, phone number and email address (when registering and placing an order).
• Delivery address.
• Company details, IIN/BIN (for sellers and corporate clients).
• Payment card data (we do not store full card details; processing is handled through partner banks' secure gateways).

2.2. Data collected automatically:

• IP address, browser and operating system type.
• Information about pages visited, time on site and navigation (search and browsing history).
• Geolocation data (with your permission) to improve logistics.

We use the personal data we collect for the following purposes:

• Providing services: Creating accounts, processing orders, arranging delivery and handling payments.
• Security: User identification, fraud prevention and account protection.
• Communication: Sending notifications about order status, transactions, rule changes and customer support.
• Marketing: Personalised advertising, personal discounts and service improvement (with the user's consent).

4.1. We do not sell or transfer personal data to third parties for commercial purposes without your explicit consent, except as required by the laws of the Republic of Kazakhstan.

4.2. Your data may be shared with our trusted partners solely to fulfil our obligations to you:

• Sellers: to pack and ship your order (name, phone and address are shared).
• Courier services: to physically deliver your order.
• Acquiring banks: to process secure transactions and hold funds.

The User has the right to:

• Request that their personal data be updated, corrected or deleted via their account.
• Withdraw consent to marketing emails (via the “Unsubscribe” link in an email or by changing profile settings).
• Request information about which personal data we store.

7.1. Our website uses cookies — small text files stored on your device — to improve how the platform works and make it more convenient.

7.2. Cookies help us remember your preferences, keep items in your cart when you close the browser and analyse page traffic to improve the interface.

7.3. You can disable cookies in your browser settings, but this may limit some Halyk Bazar features.

If you have any questions or suggestions about this Privacy Policy, please contact us: